Sales Policies:
Sales Region:
We sell in and ship to the Unites States. Adult signature required for delivery, must be 21 or over to order.
Returns and Refunds:
Due to health regulations, we cannot accept beverage returns. Therefore we do not offer refunds on beverage sales. All beverage sales are final. If the wine you receive is incorrect or flawed, please contact us within 30 days. All returned or refused shipments will be subject to a $50.00 restocking fee per bottle plus shipping expenses.
Privacy Policies:
We Respect Your Privacy
This is the web site of:
Barrel Thief Wine Merchants
To Contact Us:
We can be reached via e-mail at: info@barrel-thief.com
Or you can reach us by telephone at: 415-299-0625
Visitor Data Capture:
For each visitor to our web pages, our web server automatically recognizes only the IP address of the visitor’s ISP (Internet Service Provider). There is no identification of a visitor’s own computer. Also the domain name of the last web site the visitor visited is captured. All web servers available to us do this automatic data capture. It is not something we can control or decide not to do.
We Collect:
We collect the email addresses of those who communicate with us via email, subscribe to any email newsletter(s) we may offer or purchase any products directly from us. We collect aggregate information on what pages visitors access or visit and user-specific information (as above) on which or our web pages visitors access or visit.
We Don’t Share Visitor Information:
The information we collect is used to improve the content of our web pages and is never shared with other organizations to help them contact visitors for marketing purposes.
We Don’t Usually Send Our Visitors ‘Cookies’:
With respect to cookies: We do not set any 3rd party cookies on your computer, unless you respond to a 3rd party product advertisement (we do no 3rd party advertising or recommendations at this time) or a product recommendation containing a link, by clicking on that specific advertisement or visible link. We do not use any invisible links.
How to Stop Our Emails:
If you do not want to receive email from us in the future, please let us know by sending us an email at the above address, or use the “unsubscribe” link found in each email message.
Telephone Calls:
Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online.
Changes to this Privacy Policy:
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.
If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.
If you are concerned about how your information is used, you should check back at our Web site periodically. Customers may prevent their information from being used for purposes other than those for which it was originally collected by emailing us at the above address.
Your Financial Data is Secure:
With respect to data security: We do not handle or store sensitive personal information, such as financial information for purchases, instead, we redirect visitors to a highly secure and well-respected online commercial transaction service for any financial transactions. We also do not store customer’s sensitive financial information at our offices.
How to Register a Complaint:
If you feel that this site is not following its stated information policy, you may:
1. First, please contact us by email, or at the above address or phone number.
2. You may wish to contact a state or local consumer protection office, or:
3. The Federal Trade Commission:
Phone: 202.382.4357
http://www.ftc.gov/ftc/complaint.htm.
Author: Oliver Knill
